You are Madan Sharma, Purchasing Manager of Electra Trading Concern, North Avenue, New Delhi. Draft a suitable letter canceling the order you have placed with your supplier, Sales Manager, Proton Electronics, Airport Road, New Delhi, because of the unusual delay in the delivery of goods.
To
The Sales Manager
Proton Electronics
Airport Road
New Delhi
Subject: Cancellation of Order due to Unusual Delay in Delivery
Dear ABC,
I am writing to inform you of our decision to cancel the order we had placed with Proton Electronics, as we are deeply disappointed by the prolonged delay in the delivery of the goods.
We understand that unforeseen circumstances may arise, leading to occasional delays. However, the current situation has surpassed what could be considered reasonable. Our business heavily relies on timely delivery to meet our commitments to customers, and this delay has severely affected our operations and customer satisfaction.
Despite our previous inquiries and requests for updates, we have not received satisfactory explanations or assurances regarding the revised delivery timeline. Consequently, we have no choice but to cancel the order and seek an alternative supplier who can meet our requirements promptly.
Thank you for your attention to this matter. We anticipate your prompt response.
Yours sincerely,
Madan Sharma
Purchasing Manager
Electra Trading Concern
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