Write a letter to a dealer regarding refund or replacement of newly bought shoes

You are Purohit of 50, Nishant Lok, New Delhi. The other day you bought a pair of the best quality shoes from the Liberty Shoe House, Karol Bagh, New Delhi, But after a week, the shoes developed cracks in the sole. Write a letter to the Sales Manager, asking for the replacement of the shoes or the refund of the price paid.

 

To

The Sales Manager

Liberty Shoe House

Karol Bagh, New Delhi

Subject: Complaint against newly bought shoes

 Write a letter to Ultra Modern Electronic House, Hyderabad complaining about an inoperative video camera

Sir/Madam,

I, Purohit, have recently purchased a pair of shoes from your store. I made the purchase on the 2nd January with receipt number {number}.

This is to inform you that within a week of the purchase, my shoes have developed cracks in the sole. I was really surprised to find the defect in the product as your shop is a renowned one in the market which prides itself for its quality.

Hence, I request you to kindly replace the defective piece with a new one or refund the price of the shoe already paid. I have enclosed a copy of the money receipt and the guarantee card.

I would appreciate you prompt action.

                                                                                          Yours truly,

 

                                                                                            Purohit

                                                                                            50, Nishant Lok, New Delhi

 

Date:

Place:

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