Write a complaint letter to the Manager of a neighbourhood bookstore requesting him for replacement or refund of a textbook

You are Arman/Arpita of 14, MG Road, Pune. You had bought the textbook, ‘Vistas’ for Class XII from a neighbourhood bookstore. After browsing through the book, you realized that a few pages were missing and the print overlapped on a few pages. Write a complaint letter in 125-150 words to the Manager, Dawn Books, Lawrence Road, Chennai requesting him for a replacement or refund.

 

To

The Manager

Dawn Books

Lawrence Road, Chennai

Subject: Replacement or refund of a textbook

 Write a letter to the Sales Manager from librarian placing an order for books for school library

Dear Sir/Madam,

I would like to bring to your notice that I had bought a copy of the ‘Vistas’ for Class XII from your store on 23^rd May, 2022. I would like to mention a few anomalies I noticed in the book only yesterday.

While flipping through the book, I noticed that a few pages are missing from the book from page number 78 to 85. Moreover, a few pages also had the print overlapped making it difficult to read.

Therefore, I request you to kindly replace the textbook or refund the applicable price. I have attached the bill copy of the said transaction for your reference.

I hope you would understand the situation and give a positive reply.

                                                                                   Yours truly,

                                                                                   Arpita

                                                                                   14, MG Road, Pune

                                                                                                                                                                   

Date:

Place:

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