You bought a colour television from Sharda Enterprises, Shikhanagar, Andhra Pradesh. Product had one year guarantee, but the television is not working after one month. Write a letter to the Sales manager, Sharda Enterprises asking for a replacement.
To
The Sales Manager
Sharda Enterprises
Shikhanagar,
Andhra Pradesh
Subject: Replacement of colour TV
Write a complaint letter to the manager of a company regarding bad customer service
Sir,
I am Ankit, a resident of Janakpuri, Delhi. I had purchased a colour television from your store outlet on date1. A copy of the cash memo is attached for your reference.
I am disappointed to let you know that my television is not working just after a month of purchase. The technicians from your repair department suggested there may be a problem of faulty yoke or capacitor. I would request you to provide me a replacement for the old television as the product is under one year guarantee period.
This is for your kind information and necessary action
Yours faithfully,
Your Name
Your Address
Date:
Place:
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