Write a letter of complaint to the local supermarket about billing a grocery item you did not buy

 

It may happen sometimes that you are billed for an item you did not buy from a local supermarket. It is imperative to bring the matter to the notice of the manager if you want your money back. This is a sample letter of complaint to the local supermarket about billing a grocery item you did not buy. The letter addresses the question of properly presenting the matter to the concerned person.

 

To

The Manager

Store Name

Store Address

 

Sir/Madam,

 

                    I would like to bring to your information that yesterday I had visited your store to buy some groceries. For your reference invoice number was [Number]. On reaching home and checking the bill, I was surprised to find that I was overcharged.

                   There was a lot of rush and I did not get enough time to check the bill thoroughly. There were a total of twelve items that I had purchased while the bill showed thirteen. I cross checked the bill and the items I bought from the store physically and found that I was charged for XYZ item which I am very sure I did not buy.

                   They must have been a mistake by the cashier at the counter. I request you to please cross check your inventory and verify the same. I would appreciate a prompt response from your end and kindly return the money to me on my next visit to your Store.

           

                                                                                               Yours Truly,

 

                                                                                               Your Name

                                                                                               Your Address

 

Date:

Place:

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