In a professional business set up, missing a deadline is the last thing you would like to do. This can create a negative impact on the customer which is not a good sign for the growth of the business. If due to some reason a dead line is missed, a letter can be written to the customer for extension of time for completing the order. This is a sample letter to a customer seeking extension of time for completion of delivery. The letter can be modified according to need and preference.
To
Customer Name
Customer Address
Subject: Extension of time for delivery
Sir/Madam,
This
letter has reference to the order placed from your end for five pieces of
wooden double bed on 26th October. Answering your queries, I would like
to provide an update regarding the issue.
I would like to put forward an apology on behalf of my team regarding missing the deadline of the delivery. The supply of timber wood, an essential raw material, was comprised from the suppliers end resulting in the delay.
The issue has been sorted out and we expect to deliver the finished products within a week’s time. Keeping in mind our long standing relation, I request you for another seven days for the order.
The inconvenience caused is highly regretted.
Thanking you,
Yours Faithfully,
Your Name
Your Desination
Date:
Place:
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