The
landline connection is very important in this era of digital connectivity.
Millions of subscribers make use of services of network providers like BSNL for
their routine daily work. Due to unforeseen circumstances, one may need to
shift their landline connection. Any delay in the shifting process can be a
major problem for customers. In such a scenario the matter needs to be brought
to the attention of the concerned authority. This is a simple letter of
complaint to BSNL regarding delay in shifting landline connection. The letter
can be modified according to need and preference.
To
The Manager
BSNL
Branch Address
Subject: Delay in shifting landline connection
Dear Sir/Madam,
I would
like to take the opportunity to bring to your notice about the above mentioned
subject through this letter. Here are the details of my landline connection.
Name
:
Account no :
Address
:
Landline
No. :
I
am a loyal user of BSNL landline services for the last 7 years. I had
applied to BSNL office to shift from my old address to the new one on (Date1).
The BSNL personnel visiting me demanded a sum of 1500 in addition to the 300 mentioned in
regular bill. I was suspicious as why an additional 1500 was required and hence
refused to oblige. Later, I received a message from BSNL that my request
for new connection has been cancelled. But, I had not applied for a new
connection in the first place. A screenshot of the message is attached for your
perusal.
Moreover, it has been ten days and
the process of shifting is yet to commence. This has resulted in a lot of
inconvenience for me as I am unable to attend my personal and business
obligations.
Therefore, I request you to look into the matter as soon as
possible and take necessary action so that there is no further delay in the
shifting process.
Yours
Sincerely,
Your name
Your address
Date:
Place:
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