With
the advent of digitalization, a large number of people are recharging their
mobile using online recharge services. It is not totally uncommon to find
certain erroneous or unintended transactions. A letter can be communicated to
the concerned authority to put across your point. This is a simple letter to
BSNL to reverse a data recharge transaction. The letter can be modified
according to need and preference.
To
The Manager
BSNL
Branch Address
Subject:
Reversal of data recharge transaction
Dear Sir/Madam,
I am (your name) from (your address) having BSNL mobile number (your number). I would like to bring to your kind attention regarding an erroneous recharge transaction from my side. I intended to recharge the BSNL mobile no (number1) with RS 98 but mistakenly recharged the mobile no (number2) on (date1) using paytm. The error occurred due to the similarities of the two numbers and my oversight.
I immediately contacted the paytm customer service to resolve the issue. I was told by them to contact my service provider.
Hence, I request you to kindly look into the matter at the earliest and reverse the transaction. I have attached a screenshot of the required messages for your reference. I hope for a speedy resolution.
Hoping for a early
response from your end
Yours Sincerely,
Your name
Your address
Date:
Place:
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Write a letter to BSNL regarding recharge of wrong data plan
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