Telephone connection is a very popular mode of communication for fulfilling daily needs of the public. Any disturbance in smooth running of the telephone equipment can cause a lot of difficulties for the people. A letter of grievance can be written to the concerned authority for necessary action. This is a simple letter of grievance to BSNL regarding non functional telephone equipment. The article addresses the question of properly presenting the facts to the concerned person. The sample letter may be modified according to need and situation.
To
The Manager
BSNL
Branch Address
Subject: Non functional telephone equipment
Dear Sir/Madam,
I am a resident of XYZ Locality under the ABC Telecom zone. I would like to bring to your notice that on 12th of last month, I had reported a complaint regarding non-functional telephone equipment. But till today morning, no one had turned up from BSNL to enquire about the issue.
On enquiring about the issue in the afternoon, I was told that there was some issue related to underground cable wiring in our area. It may be a reason why we were experiencing trouble with our telephone.
I have patient in my house and hence I may require the connection immediately. Therefore, I again request you to kindly look into the matter and depute new lineman at the earliest so as to fix the telephone equipment.
Yours Sincerely,
Your name
Your address
Date:
Place:
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