Sample letter of complaint for excess telephone bill

Most of us communicate with our near and dear ones through telephone connection. It has made our hectic modern life so much easier and within grasp. In spite of all the facilities, there can be some minor hiccups that crop up in the services from time to time like an excess of telephone bill. This can be irritating when you are asked to pay more than what you have used. In such cases, a complaint letter has to be issued to the telephone exchange for looking into the matter so that the wrong done can be corrected. Relevant information also has to be provided to the service provider for instigating the inquiry. This is a simple complaint letter for excess telephone bill. The article addresses the question of properly presenting the request to the concerned person.

To
Concerned Authority
Concerned Telephone Exchange,
Telephone Exchange Address

Subject: Complaint letter for excess telephone bill                              

                            

Dear Sir/Madam,

                              I have been availing the services of your telephone exchange for the last 5 years. There has never been any problem regarding the bill received for the services provided by you. But, with regret, I bring to your kind notice that the bill for this month has been way too much compared to the previous few months bill. I would also like to categorically state that no excess/unusual calls have been made from my telephone. I would hereby formally request you to look into the matter for any unintentional errors/mix up in the concerned bill and rectify the same at the earliest.

                             Here are my personal details:

Name                           :

Telephone no               :

Address                       :

Connection date          :

Mobile no                    :

                               I would be very much happy to oblige any other formalities as per requirement. I have also attached a list of relevant documents necessary for the matter concerned. In case, any other clarification is required, I can be contacted at mobile number or by email [email address].

                              This is for your kind information and necessary action.

                                

                                                                                               Yours faithfully,

                                                                                               Your name

                                                                                               Your address

Date:
Place:

Enclosures:
1. Address Proof
2. Telephone bill receipts