Write a letter to restaurant manager complaining about order mix up

While going to a restaurant for enjoying a meal if you experience an order mix up, it can be a real spoil sport. One can inform the restaurant manager about the matter clearly explaining what you ordered and what you received instead. If the restaurant values its customers, they will likely take your feedback seriously and work towards providing a better experience in the future. Given below is a sample letter to restaurant manager complaining about order mix up.

To
The Restaurant manager
Restaurant name
Restaurant address

Subject: Complaint regarding food mix up

Sir/Madam,

I am writing to express my disappointment regarding a recent order mix-up at your restaurant. This is the second such incident I have encountered in just one week.

While I understand that busy periods can lead to challenges, it appears that either your staff is overburdened or absent-minded during these times. Unfortunately, it has impacted the overall dining experience.

I have always appreciated the quality of food and service at your establishment, which is why I find this recurring issue disheartening. I sincerely hope that you can address this matter promptly to maintain the excellent reputation of your restaurant.

Looking forward to a positive change and a better dining experience in the future.

Sincerely,

[Your Name]

[Your Address]

Date:

Place:

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