You visited a local restaurant with your family recently, but unfortunately, the experience was not up to your expectations. You were disappointed with the quality of the food and the level of service provided. Write a letter to the restaurant manager regarding the matter. Mention in your letter what specifically went wrong with the food and service. Ask the restaurant manager to take action to rectify these issues for a better experience in future.
To
The Restaurant manager
Restaurant name
Restaurant address
Subject: Complaint regarding food quality and service
I recently visited your restaurant on Saturday evening with my family. We were excited to try out your menu and enjoy a nice evening out. However, I regret to inform you that we were thoroughly disappointed with both the quality of the food and the level of service we received.
To begin with, the butter naan was not up to the standard we were expecting. The Palak Paneer we ordered was not properly cooked and lacked the authetic flavors. Additionally, the service we received was subpar, with our waiter being unattentive and disinterested in our needs.
As a paying customer, this was a highly unpleasant experience. I expect the food and service at a restaurant to be of a certain standard, which unfortunately was not met in this case.
I would like to request that you take action to rectify these issues. This could include a review of your kitchen staff and their cooking methods, and training of your service staff to ensure that they are attentive to customers and meet their needs.
I hope that you take our feedback seriously and take the necessary steps to improve your restaurant. Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Address]
Date:
Place:
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