There has been an increase in the reporting of fraudulent calls from imposters posing as bank officials to their customers seeking details of their bank accounts. In such scenario, it is better to inform the branch manager regarding the fraudulent call. This is a sample letter to the Bank Manager informing about a fraudulent call. The letter can be modified according to need and preference.
To
The Bank Manager
Bank Name
Bank Address
Subject: Fraudulent call
Dear Sir/Madam,
I, (Your Name), have been maintaining a savings account bearing number (Account number) in your branch for the last eight years. This is to inform you about a recent fraudulent call that I received allegedly from your bank.
On date1, I received the call from number (number) and the caller addressed himself as account of your branch. He asked me about the account and KYC details. Further, he instructed me to tell the password to make certain urgent updates in the account.
Being suspicious
of the person, I refused to reveal my password and insisted to have a
conversation with you first. Then the person disconnected the call without
further conversation. Hence, I request
you to investigate the matter and keep a record of the number so that there may
not be any fraud cases in the future.
This
is for your kind information and necessary action.
Yours truly,
Your name
Your address
Date:
Place:
Enclosure:
1. ID proof copy
You may also like:
Write a letter to the bank manager to replace your magstripe debit card with emv chip card
0 Comments