Write a letter to the bank manager informing your debit card getting stuck in ATM machine during transaction

It can happen some times that your debit card gets stuck in the ATM machine during a transaction. You can inform the bank manager about the matter at the earliest. This is a sample letter to Bank Manager informing your debit card getting stuck in ATM machine during transaction. The letter can be modified according to need and preference.

 

To
The Bank Manager
Bank Name
Bank Address

 

Subject: Application for stuck ATM card 

Dear Sir/Madam,

                              I am a savings account holder of your reputed bank with account number (number). I am writing this letter to inform you that my stuck debit card ( 16 digit number) got stuck  while withdrawing money from the ATM at XYZ locality.

                               On Date1, while I was trying to I withdraw an amount of ten thousand from the above mentioned ATM machine (ATM number); my debit card got stuck in the ATM machine. The transaction was unsuccessful and I received a sms from your bank confirming it. A screenshot of the message has been attached for your convenience.

                                Therefore, I request you to look into the matter urgently as I am unable to do any kind of transaction and issue me a new debit card. 

                                 Hoping for a positive response from your end

                                                                                            Yours truly,

 

                                                                                             Your name

                                                                                             Your address

                                                                                           

Date:
Place:
 

Enclosure:

1.      Copy of Bank message

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