Write a letter of complaint to BSNL regarding poor internet speed of broadband plan

 

BSNL is one of the leading telecom network providers in the country. If the service provided by BSNL in a particular area is found to be sub standard, the concerned authority needs to be made aware of the situation through a letter. This is a simple letter of complaint to Bharat Sanchar Nigam Limited (BSNL) regarding poor internet speed of broadband plan. The article addresses the question of properly presenting the facts to the concerned person. The sample letter may be modified according to need and situation.

 

To
The Manager
BSNL
Branch Address

Subject: Poor internet speed of broadband

Dear Sir/Madam,

                              I would like to bring to your notice that the broadband service provided from your end in our locality has left a lot to be desired. A complaint regarding this had been lodged already but to no avail. Here are the details of my broadband connection.

Name                           :

Address                       :

Account No.               :

Broadband No.           :

Broadband  Plan         :

                               The internet speed provided by my broadband plan was average at best and the performance has even gone down for the last two months. My friend staying fifteen km west of the city has been using the same plan but with better average speed than mine.             

                               I have been using BSNL broadband service for more than four years now and I don’t want to change it. But, if the present state of service continues, then I would be left with no other choice.

                                   Therefore, I request you to look into the matter on urgent basis and take necessary steps to improve the internet speed provided by the broadband plan in our locality.

                                                                                            Yours truly,

 

                                                                                             Your name

                                                                                             Your address

                                                                 

 

Date:
Place:

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