Though not
frequent, but it may happen that your card is not returned by an ATM Machine
during a transaction. It can be a very unpleasant experience with wastage of
time and energy. Under such situation, the Bank Manager needs to be informed
about the incident. This is a simple letter to a Bank Manager informing that your
card was not returned by an ATM Machine during a recent transaction. The letter addresses the question of properly
presenting the letter to the concerned person. It can be modified according to
situation and preference.
To
The Bank Manager
Bank Name
Branch Name
Bank Address
The Bank Manager
Bank Name
Branch Name
Bank Address
Subject: ATM card not returned by an ATM Machine during a recent transaction
Dear Sir/Madam,
Dear Sir/Madam,
I
hold a savings account in your [Bank name, Branch name] since the last eight
years bearing account number [Account number].With reference to the above
subject, I would like to bring to your notice that my ATM card, bearing number
[ATM card number], was not returned by one of your ATM Machine during a recent
transaction at [ATM Address] on [Date].
I had tried
to withdraw a sum of five thousand from the said ATM when the incident took
place. The ATM card got stuck in the machine and did not come out. It has been
over a week since I informed the matter to the customer care but I am yet to
get a response from them.
Hence, I request you to look into the
matter at the earliest. Please make sure that my card is returned to me as soon
as possible or kindly arrange for a replacement card. For any further
clarification, I can be contacted by phone at [Mobile Number] or by email at
[Email Address].
Hoping
for a quick and positive response
Yours faithfully,
Your
name
Your address
Date:
Place:
Place:
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