When you buy
your favorite watch from a store and it turns out to be defective, it really dampens
your spirit. The next thing that strikes your mind is to get it replaced. A
letter of application has to be written to the Sales Manager for replacement of
the defective watch. This is a sample complaint letter to the Sales Manager of
a company for replacement of a defective watch. The article addresses the question of properly presenting the application
to the concerned person. The letter may be modified according to the situation
and preference.
To
The Sales Manager
Company Name
Company Address
Sub: Replacement of Fastrack wrist watch
Dear Manager,
I would kindly like to inform you that I had
bought a Fastrack wrist watch from [Company Name] on [Date] with model no
[Model no.] The product had a warranty period of one year.
The watch is not
working properly. I had reported the matter to [Company Name] on [Date] and
asked for the watch to be repaired without any success. Lastly, I have been
advised by them to approach you for replacement of the product. I, hereby send
the defective watch along with photocopy of the warranty card for your perusal.
An early
replacement is solicited.
Yours faithfully
Your Name
Your Address
Enclosures:
1.Defective watch
2. Copy of warranty card
Dated:
Place:
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