Sample letter of application to the Sales Manager for replacement of a defective watch



When you buy your favorite watch from a store and it turns out to be defective, it really dampens your spirit. The next thing that strikes your mind is to get it replaced. A letter of application has to be written to the Sales Manager for replacement of the defective watch. This is a sample complaint letter to the Sales Manager of a company for replacement of a defective watch. The article addresses the question of properly presenting the application to the concerned person. The letter may be modified according to the situation and preference.


To
The Sales Manager
Company Name
Company Address

Sub: Replacement of Fastrack wrist watch

 Dear Manager,

                          I would kindly like to inform you that I had bought a Fastrack wrist watch from [Company Name] on [Date] with model no [Model no.] The product had a warranty period of one year.

                          The watch is not working properly. I had reported the matter to [Company Name] on [Date] and asked for the watch to be repaired without any success. Lastly, I have been advised by them to approach you for replacement of the product. I, hereby send the defective watch along with photocopy of the warranty card for your perusal.

                            An early replacement is solicited.

                                                                                    
                                                                                      Yours faithfully


                                                                                      Your Name
                                                                                      Your Address

Enclosures:
1.Defective watch
2. Copy of warranty card


Dated:
Place:

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