Write a letter of complaint to the Sales Manager regarding delay in receipt of books


Delay in receipt of ordered books is a real mood dampener! Your excitement is already at its peak as the due date approaches for receipt and when you realize the wait isn’t over it, you surely feel let down. A letter can be written to the Sales Manager complaining about the delay in receipt of books. This is a sample complaint letter to the Sales Manager of a company regarding delay in receipt of books. The article addresses the question of properly presenting the application to the concerned person. The letter may be modified according to the situation and preference.  


To
The Sales Manager
Bookseller Name
Bookseller Address

Sub: Delay in receipt of books

 Dear Manager,

                          By this letter, I want to bring to that attention that I had placed an order for The Tintin Collection: The adventures of Tintin on 09/07/2018. In spite of paying an amount of Rs 4,600 in full via credit card, I am yet to receive the delivery of the items. The reference number of my order was [reference number].

                        The due date of the delivery was on 19/07/2018 and it been a month now since order date. I really feel disappointed as I was early waiting to have the books. I request you to deliver the ordered item within the next 10 days. In case of failure to deliver the items within the stipulated time, I would request you for a full refund of my money due to breach of terms of agreement from your end.

                         Expecting that you do the needful at the earliest to protect the interest of your customer
                        

                                                                                      Yours sincerely


                                                                                      Your Name
                                                                                      Your Address
                                                           Your Contact Number                                                                                                                                                                                      

Dated:
Place:

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